Medtrust ("XYZ", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare recruitment platform, including our website and related services (collectively, the "Platform").
1. Introduction
By accessing or using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Policy, please do not access the Platform.
This Privacy Policy should be read together with our Terms of Use. Capitalised terms not defined here have the meanings given in the Terms of Use.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you provide directly to us when you create an account, complete your profile, apply for jobs, or otherwise interact with the Platform, including:
- Name, email address, phone number, and contact details
- Professional details (role, specialty, experience, licenses, and certifications)
- Resume/CV, cover letters, and supporting documents
- Educational background and qualifications
- Job preferences (location, salary expectations, type of employment)
- Account credentials and profile information you choose to share
- Payment information (for paid or premium services), which may be processed by secure third-party payment processors
2.2 Information Collected Automatically
When you access or use the Platform, we automatically collect certain information, including:
- Device and usage information (IP address, browser type, operating system, device identifiers)
- Log data (pages visited, time and date of visits, time spent on pages, and referring/exit pages)
- Interaction data (features used, clicks, search queries, and application activity)
- Cookies, web beacons, and similar tracking technologies used to remember your preferences and improve the experience
2.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Employers or recruiters who share information about your applications or interviews
- Background verification partners, subject to your consent
- Publicly available sources or professional networks (for example, LinkedIn profiles you connect)
3. How We Use Your Information
We use the information we collect for the following purposes:
- •Providing and improving Services: To operate, maintain, and improve our Platform and features.
- •Matching candidates with employers: To process job applications, recommend jobs, and share your profile with employers when you apply or opt to be discoverable.
- •Communication: To contact you regarding your account, applications, updates, security alerts, and administrative messages.
- •Marketing and promotions: To send you newsletters, job alerts, and promotional content (you can opt out at any time).
- •Security and fraud prevention: To detect, prevent, and respond to fraud, abuse, security risks, violations of our Terms, or other harmful activities.
- •Legal compliance: To comply with applicable laws, regulations, and legal processes.
5. Data Security and Retention
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. We may anonymise data for analytics and product improvement.
6. Your Rights and Choices
Subject to applicable laws, you have the following rights with respect to your personal information:
- ✓Access: Request access to the personal information we hold about you.
- ✓Correction: Request correction of inaccurate or incomplete information.
- ✓Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- ✓Portability: Request a copy of certain information in a structured, commonly used format.
- ✓Marketing Preferences: Opt out of receiving marketing or promotional communications.
You can exercise many of these rights directly through your account settings. For other requests, please contact us using the details in the Contact section below. We may need to verify your identity before responding to certain requests.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data, remember your preferences, and enhance your experience on the Platform. You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Platform may not function properly if you disable cookies. For more details, please refer to our separate Cookie Policy.
8. Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information where required by law.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information remains protected.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this Policy and, where appropriate, by email or in-platform notification. We encourage you to review this Policy periodically.
11. Contact Us and Grievance Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Acknowledgment of Privacy Practices
BY USING THIS PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE COLLECTION AND USE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.