MedTrust

Privacy Policy

Last updated: 08th January 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service provided through the website www.medtrust.in ("Website") operated by MedTrust Private Limited ("MedTrust", "We", "Us" or "Our"). It also informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


1. Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether the words appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as "MedTrust", "We", "Us" or "Our") refers to MedTrust Private Limited. For the purposes of applicable data protection laws, the Company is the Data Controller.
  • Country refers to INDIA.
  • Cookies are small files placed on Your computer, mobile device, or other devices by a website, containing details of Your browsing history on that website among other uses.
  • Data Controller means the Company as the legal person which alone or jointly with others determines the purposes and means of processing Personal Data.
  • Device means any device that can access the Service such as a computer, cell phone, or digital tablet.
  • Personal Data means any information relating to an identified or identifiable individual (e.g. name, identification number, location data, online identifier, or factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity).
  • Service refers to the Website and the services provided through it.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
  • Website refers to MedTrust, accessible from www.medtrust.in.
  • You means the individual or legal entity accessing or using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. This may include:

  • Your Device's IP address
  • Browser type and version
  • Pages of our Service You visit
  • Time and date of Your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data

When You access the Service via a mobile device, We may collect information such as device type, unique device ID, IP address, operating system, browser type, and other diagnostic data.


3. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. These technologies include beacons, tags, and scripts to collect and track information and improve and analyze Our Service.

Types of Cookies We Use:

  • Necessary / Essential Cookies (Session Cookies): Required to provide You with services through the Website, authenticate users, and prevent fraudulent use.
  • Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): Identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies (Persistent Cookies): Remember choices You make on the Website, such as login details or language preferences.
  • Tracking and Performance Cookies (Persistent Cookies): Administered by third parties to analyze user traffic and behavior on the Website.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, refusing Cookies may limit Your ability to use some parts of the Service.


4. Use of Your Personal Data

We may use Your Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage Your Account and registration.
  • To perform contracts for products or services You purchase.
  • To contact You via email, phone, SMS, or other electronic means regarding updates, security, or informative communications.
  • To provide You with news, special offers, and information about similar goods, services, or events, unless You opt out.
  • To manage Your requests and customer support.
  • For business transfers such as mergers or acquisitions.
  • For data analysis, identifying usage trends, evaluating promotional campaigns, and improving our Service.

5. Sharing Your Personal Data

We may share Your Personal Data in the following situations:

  • With Service Providers to monitor and analyze Service usage, process payments, or contact You.
  • In connection with business transfers such as mergers, acquisitions, or asset sales.
  • With Affiliates who are required to honor this Privacy Policy.
  • With business partners to offer You products, services, or promotions.
  • With other users when You share information in public areas.
  • With Your consent for any other purpose.

6. Retention of Your Personal Data

We retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period unless needed for security or legal reasons.


7. Transfer of Your Personal Data

Your information may be processed at Our operating offices or by third parties located outside Your country, where data protection laws may differ. By using the Service, You consent to such transfers. We take reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.


8. Disclosure of Your Personal Data

We may disclose Your Personal Data:

  • In business transactions such as mergers or asset sales.
  • To law enforcement or government authorities as required by law.
  • To protect Our rights, investigate wrongdoing, ensure safety, or prevent legal liability.

9. Security of Your Personal Data

We strive to use commercially acceptable means to protect Your Personal Data but cannot guarantee absolute security due to inherent risks in internet transmission and electronic storage.


10. Third-Party Service Providers

Third-party vendors may have access to Your Personal Data to provide services on Our behalf, in accordance with their own privacy policies.


11. Analytics

We may use third-party services such as Google Analytics to monitor and analyze the use of Our Service.


12. Email Marketing

We may use Your Personal Data to send newsletters, marketing, or promotional materials. You may opt out at any time by following unsubscribe instructions or contacting Us.


13. Payments

If You purchase paid products or services, payment processing is handled by third-party providers compliant with Reserve Bank of India (RBI) standards. We do not store Your payment card details.


14. Legal Basis for Processing Personal Data

We process Personal Data based on:

  • Your consent,
  • Performance of a contract,
  • Compliance with legal obligations,
  • Protection of vital interests,
  • Public interest tasks,
  • Legitimate interests pursued by the Company.

15. Your Rights

You have rights under applicable laws to:

  • Access, update, or delete Your Personal Data.
  • Request correction of inaccurate data.
  • Object to processing based on legitimate interests or direct marketing.
  • Request erasure of data when no longer necessary.
  • Request transfer of Your data in a machine-readable format.
  • Withdraw consent at any time.

To exercise these rights, please contact Us. We may require identity verification before processing requests.


16. Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from children under 18. If You believe We have collected such data, please contact Us to request removal.


17. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.


18. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We may notify You by email or prominent notice on the Website. Please review this Policy regularly.


Contact Us

If You have any questions about this Privacy Policy, please contact us:

Thank you for trusting MedTrust Private Limited with your information.